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DARBYPIT.COM REFUND POLICY

Thank you for choosing DarbyPit.com for your gravel and earth products. We are committed to ensuring your satisfaction with our service. We understand that there may be times when you need to request a refund, and so we’ve outlined our refund policy below:

Refund Requests:

  1. Cancellation Window: Customers can cancel their orders and request a full refund within 24 hours of the purchase time. Please note that if your order is already out for delivery or has been delivered, we cannot accept cancellation or refund requests.
  2. Eligibility: All sales are final. The 24-hour refund policy applies only to cancellations and does not cover dissatisfaction with the product received.
  3. Refund Process: If you wish to request a refund within the stipulated timeframe, please contact us through our website or email our customer support team. After we receive your refund request, we will assess it and notify you of the approval or rejection of your refund.

Refund Rejections:

  1. We reserve the right to reject refund requests in cases where the customer does not adhere to our refund policy or if the order has already been dispatched or delivered.
  2. Any dispute related to the denial of a refund request will be resolved at our discretion. Customers can contact us directly to raise their concerns.

Contact Information:

If you have any questions about our refund policy, you can reach out to us at [email protected] or through the Contact Us form on our website.

By purchasing products from DarbyPit.com, you are confirming that you have read, understood, and agreed to our refund policy. Please ensure that you have familiarized yourself with our terms prior to completing your purchase.

We appreciate your business and thank you for your understanding and cooperation with our refund policy. We look forward to serving your gravel and earth product needs.

Note: This refund policy is subject to change without prior notice and is effective as of the most recent update date. Please check back periodically to stay updated with our refund policy.