Darby Pit LLC sends low-volume, one-to-one text messages from 208-314-1141 about a customer’s own quotes, orders, deliveries, bills, and support requests, and only to people who agree to receive them in one of the ways described below. We send offers and news only to people who separately opt in to them, and we do not purchase, rent, or use third-party contact lists.
What We Text
- Requested quotes and quote follow-up
- Order confirmations
- Delivery scheduling and delivery updates
- Invoices and receipts with secure payment links
- Account statements and past-due balance reminders for your own orders
- Replies to your customer-support questions
- One text asking for a map pin of your delivery spot, sent only after you agree to it on a call
- Replies when you text us first
- Offers and news, only if you check the separate offers box (see Offers and News below)
Ways to Agree to Texts
Each way is optional, and you can say no.
1. Online at darbypit.com
At delivery and pickup checkout, on quote links we send you, when you create a darbypit.com account, and in your account settings, there is an optional box that is unchecked by default. It reads:
“Text me order and delivery updates, invoices, statements and payment reminders from Darby Pit. Msg frequency varies. Msg & data rates may apply. Reply STOP to opt out or HELP for help. Consent is not required to buy.”
You may also use our public Optional Text Updates form at darbypit.com/opt-in: enter your U.S. mobile number, choose one purpose—Requested quote, Order update, Delivery coordination, Invoices, statements and payment reminders, or Customer support—check the separate optional SMS consent box, and select “Opt in to text updates.” That box is also unchecked by default and is not required. We text you only about the purpose you choose. If you select “Continue without text messages,” we do not record SMS consent.
2. On a recorded phone call with our assistant
When you call Darby Pit and we do not have a usable delivery address, our phone assistant may ask:
“Can I text you at the number you're calling from? It's one text from Darby Pit asking for a map pin of your delivery spot. Message and data rates may apply, and you can reply STOP to opt out or HELP for help. Is that okay?”
Only after a clear yes, it sends this one text, which also confirms your choice:
“Darby Pit: Reply to this text with a dropped pin or Google/Apple Maps link for your delivery spot. To drop a pin, press and hold the spot in your maps app, then tap Share. Msg & data rates may apply. Reply HELP for help, STOP to opt out.”
If you say no, we do not text you. The assistant gives you our texting number, 208-314-1141, so you can send us the pin yourself if you like.
3. When you order by phone or in person
When you place an order with our office by phone or in person, our staff ask you once:
“Can Darby Pit text your invoices, statements and order updates to this number? Message frequency varies, and message and data rates may apply. You can reply STOP anytime to opt out, or HELP for help. Is that okay?”
If you say yes, we record your answer and send you one confirmation text:
“Darby Pit: You're set up for texts about your orders, deliveries, invoices and statements. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out.”
If you say no, or you are not asked, we do not text you invoices, statements, or order updates.
4. Texting us first
If you text 208-314-1141 first, we reply to that conversation. That does not sign you up for any other texts.
Offers and News (Only If You Opt In)
Occasional offers and news go only to people who check the separate offers box on our Optional Text Updates form at darbypit.com/opt-in. They include specials and discounts, seasonal service announcements, and requests to review a completed order. That box is unchecked by default and reads: “Also text me occasional Darby Pit LLC offers and news (automated marketing texts, up to 4 a month) at the mobile number above. This box is unchecked and not required, and agreeing is not a condition of any purchase.” We send up to 4 offer and news texts a month. Agreeing to texts at checkout, in your account, on a call, or with our office never signs you up for offers, and you never have to agree to offers to buy.
What We Record
For each answer we keep your mobile number, the date and time, how you agreed (the website box, the Optional Text Updates form, a call with our phone assistant, or our office by phone or in person), who asked or recorded it, and the version of the exact wording you agreed to. Calls with our phone assistant are recorded. We also record requests to stop texting.
Texts Are Optional
Consent to receive text messages is optional and is never a condition of purchase, service, account creation, or any transaction. You may still shop or schedule delivery online, request a quote, place an order, use an account, receive support, or call us without agreeing to texts. Without a yes, we send your invoices and statements by email.
Frequency and Charges
Message frequency varies with your quotes, orders, deliveries, and account balance. Message and data rates may apply. Offers and news: up to 4 messages a month.
STOP and HELP
Reply STOP at any time to opt out. We also honor any other clear request to stop, such as “please stop texting me,” and we stop right away. After you opt out, you may receive one message confirming it, and we will not text you again unless you opt in again, for example by replying START. Reply HELP for help, email [email protected], or call 208-313-5337.
Privacy and Delivery
We do not sell, rent, or share mobile phone numbers, SMS opt-in information, or text-message consent with third parties or affiliates for marketing or promotional purposes. Carriers are not liable for delayed or undelivered messages. See our Privacy Policy and Terms of Service.
Contact
Darby Pit LLC · [email protected] · 208-313-5337
Last updated September 25, 2026.